72i Responsible Gaming
Gaming should be a form of fun, not a source of stress or hardship. At 72i, every player's safety and wellbeing comes first, and we provide tools to help you stay in control.
Approach gaming wisely
At 72i, your long-term health and financial wellbeing matter deeply to us. We firmly believe that gaming should not be seen as a way to make money, but played purely for enjoyment and entertainment.
This page clearly outlines tools to control your gaming, signs of problem gambling, self-help methods, and 72i support services. We are always here beside you to help keep gaming as just that — enjoyment, without letting it go beyond its limits.
Please note — all games on this website are for players aged 21 and above (21+) only. We do not allow underage players to participate.
Control Tools
Every player can request these tools through 72i Support to help manage their own play.
Self-Exclusion
If you want to take a break from gaming, you can request self-exclusion. It can be set for 7 days, 30 days, or longer periods. While the exclusion is active, Support will block your login access.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once set, it takes effect quickly and prevents impulsive deposits.
Time-Out
For a shorter break than self-exclusion — for example 24 hours or 72 hours — you can request a Time-Out to temporarily pause gaming. Your account will reopen automatically when the period ends.
Session Time Limit
You can set your own daily play time limit. If you go over the set time, our Support team will send you a reminder. This tool helps prevent your play time from getting out of hand.
Deposit / Withdrawal History
You can check your transaction history at any time. Support can help you see clearly how much you have spent and how much you have received.
24/7 Burmese Support
For any questions about gambling problems, you can contact 72i's 24/7 Live Chat or email us in Burmese. We will be by your side until the issue is resolved.
Signs of Problem Gambling
If you notice any of the signs below, please be aware that gambling may be becoming a problem.
- Do you feel like you are spending more money than you intended to gamble?
- After a loss, do you immediately go back to try to win your money back?
- Is gambling causing problems in your relationships with family, friends, or at work?
- Have you tried to control your gambling but been unable to?
- Has gambling led you to borrow money?
- Do you find yourself thinking mainly about gambling rather than other things?
- Do you feel sad, angry, or anxious when dealing with gambling losses?
If you answered "yes" to any of the questions above, please contact the 72i Support team right away and ask for help. We are always here to listen.
Gambling Limits and Key Numbers
How to Request Self-Control Tools
Log in to 72i
Log in to your 72i account, open the Support Chat, or send an email to [email protected].
Tell us which tool you need
Self-exclusion, Time-Out, deposit limit, or play time limit — clearly state which tool you need and the duration or amount.
Support will confirm
The 24/7 Support team will review your request and process it immediately. Once a self-exclusion has been applied, changes cannot be made until the period expires.
Receive notifications from Support
Once the process is complete, Support will send you a confirmation. You will also receive a timely reminder when the period is about to end.
Tips for Responsible Play
Set a budget in advance
Before you start playing, know clearly how much you can spend and do not go over that amount.
Take regular breaks
Make sure to schedule breaks while you play. Decide in advance to have a drink of water and rest for half an hour.
Gaming is for entertainment only
Approach playing as something fun, not as a way to earn income. Do not chase your losses.
Protect children
On family computers or phones, set password protection to prevent anyone under 21 from accessing the site.
Contact us to get help
If you are struggling due to a gambling problem, 72i Support is here to help you in Burmese.
24/7 Live Chat
You can reach us directly through the 72i website. Support staff are available 24 hours in Burmese. You can discuss any matter related to gambling with us.
Email contact
For more detailed discussions, you can email us at [email protected]. Choosing email when requesting a self-exclusion or limit gives you a more accurate record of the process.
Balance fun and wellbeing — play with balance
We firmly believe that playing at 72i should be a form of entertainment. You can enjoy bonuses and games, but please approach gaming responsibly. If you are ever in difficulty, we are here to help.
Responsible Gaming FAQ
Game pages for responsible play
Browse 72i's game pages to enjoy gaming in a fun and balanced way.